Shipping policy

Delivery times
Orders are delivered in 5–12 business days, depending on your location. Business days are Monday to Friday, excluding holidays. During peak seasons, carriers may need a little extra time.

Shipping rates
Available shipping options and rates for your address are shown at checkout, before you pay.

Order tracking
As soon as your order ships, we will email you a confirmation with your tracking number. You can follow your parcel at any time on our Track Your Order page: https://zefria.com/pages/track-order

Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email support@zefria.com as soon as possible and we will do our best to update it before your order ships.

Lost, delayed or damaged parcels
If your tracking has not updated for several days, your parcel looks lost, or it arrives damaged, email support@zefria.com with your order number and we will help you sort it out.

Returns and refunds
Every order is covered by our 30-day money-back guarantee. For full details, please read our Refund Policy.

Contact
ECOM WORLD GROUP LLC
7061 N Kedzie Ave, Ste 409
Chicago, IL 60645, United States
support@zefria.com